We Bring Data Center Level Managed Services to You: Remotely

Your server does not have to be located in SolidSpace's Data Center to benefit from professional managed services. We can deliver unwavering and courteous technical support and server maintenance, Remotely. SolidSpace's Remote Managed Services provide enterprise level monitoring and preventive server maintenance to clients that choose to keep their equipment in-house. We can be your network administrator's partner in keeping your network healthy and an expert helping hand that is just a phone call away.

A properly patched and monitored server will reduce your yearly IT support cost, by allowing you to see application or hardware problems before they cause costly surprise outages. By accessing your device remotely, SolidSpace can assist you or your IT department with system administrator tasks that are vital to your network's health.

With SolidSpace's Remote Managed Services, we will monitor and provide preventive maintenance for your internet connected device's operating system. Once your device's operating system is stable* will be the first to respond to failure alerts during normal business hours.


Remote Managed Services Features and Benefits:

    • Can be installed on Windows, Linux, and Mac servers connected to the Internet
    • Monitors for a wide range of services failures. Click here for a list of options.
    • Monitors your internet connected devices for service failures every 3-5 minutes depending on your chosen monitored services.
    • Less false error alerts: requires three consecutive failures before sending an alert via email or email capable device.
    • Preventive maintenance of device's operating system, ensure it is functioning properly
    • Monthly port scans and vulnerability test
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    • Identify hardware and application issues which may adversely affect the operating system.
    • Monitor event log alerts
    • First response to failure alerts during normal business hours
    • Discounted remote and on-site support rates
    • Weekly device performance reports
    • Daily uptime reports

SolidSpace's Remote Managed Services offers your company the ultimate peace of mind; knowing that our IT professionals are "in the loop" about new threats and issues and keeping a watchful eye over your network health and efficiency.

If an application causes an outage, Solidspace's team of IT professionals will alert you of the event and will work closely with you to fix the problem.

We can be the first to respond remotely to your non-operating system outages, billing on a time and materials basis with special discounts available to managed services clients.

*Technical Specifics