Technical Support Documentation

The following links are to help you install or complete the set up of certain SolidSpace services. Please contact support if you have any questions:

• To email support click here
• Phone: 336.201.5656 or 1.888.340.0020 option 2

Support Documentation Links

WEB
• Download an FTP Client here (SmartFTP v1.0.980)
• Setup Frontpage to maintain your website
• Setup Dreamweaver to maintain your website
• Add the 'Hosted by SolidSpace' Logo to your website


EMAIL
• Configure your email in Outlook 2007
• Configure your email in Outlook XP / 2002
• Configure your email in Outlook Express
• Configure your email in Outlook 98 / 2000
• Configure your email in Mail for Mac OS X
• Configure your email in Entourage for Mac (external link)
• Configure your email on a Mac (external link)
• Manage your personal email account
• Manage your email accounts (admin user)
• Manage your spam folder
• I want more anti-SPAM protection
• Protect your email identity
  
  LIST MANAGER
• Lyris Tutorial
• Lyris ListManager 8.5 Manual (external link)


BROADBAND
• Ethernet Configuration for Mac OS 9 (external link)

DATACENTER STATUS
• Bandwidth Utilization
• Datacenter Temperature

SolidSpace Policies and Monitoring Definitions
• Server Maintenance Policy
• Backup Policy
• Availability & Functionality Monitors
• Offsite Critical Network Monitoring
• Bandwidth & Hardware Monitors