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Manage Your Spam Folder |
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- Open a web browser and go to http://mail.<yourdomain>
- Enter your email address and password, and click "Log In"
- To view your Spam folder click on the Folder named Spam
- This folder contains the emails marked as Spam. To delete a message you can select the "□" check box next to the spam email and then click the delete button at the top of the page. You can also select a whole row at a time by clicking the single check box " □" above all the messages along the right hand window to Select All and then clicking the Delete button.
White Listing a Sender
- Sometimes an email will be marked as Spam and it should not be; if you want to make sure the sender's emails are never blocked in the future, you can add their email address to your White List. All you need to do is click on an email from the person you want to White list to open it. Then click Add to Address Book
- When the message opens you can click Save Address. This automatically adds the user's email address to your White list so that all future emails from this sender will pass through the spam filter untouched.
Note: If you wanted to white list an entire domain you could add all@theirdomain to the address book. For instance, if you wanted to white list all emails coming from solidspace.com you could add all@solidspace.com to your web address book.
Move Emails to your Inbox
- Now let's move the email to your Inbox. Click on Move To as shown
- Then select INBOX from the drop down
- To jump to your inbox, simply select inbox from the tree view in the left hand column.
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