SolidSpace provides a complete set of services to suit any need ranging from end-to-end management of your network environment, to third-party network monitoring. As a customer, you can expect to benefit from affordable pricing, reduced total cost of ownership, centralized management, and unmatched service.
SolidSpace's Remote Server Monitoring and Administration Services include a weekly server health and well-being check. The weekly checks are followed up with a systems report and suggested courses of action in the event an issue is reported for that week. This service offers your company the ultimate peace of mind–knowing IT professionals are "in the loop" about new threats and issues and are proactively keeping a watchful eye over your server(s).
Leverage our expertise to accelerate or expand your company's IT operations. Our experts will work with your team to understand your needs, plan strategic implementation, and deliver tangible results.
Audit system users to ensure adherence to virus policy (this audit requires Norton Anti-Virus Corporate).
Verify that Windows patches and critical fixes are up-to-date and installed.
Check event log for errors. Basic fixes to an event log error are handled remotely. Other fixes requiring an onsite technician are brought to your attention with a suggested course of action.
Check system resources for availability and suggest ways to improve resource management. System resources include:
Hard Drive(s)
RAM
CPU
Monitor the operating system for unnecessary services or applications, and suggest ways to improve performance.
Monitor and collect data to trend Memory, CPU and disk utilization. The trends allow proactive suggestions for hardware resource management.
SolidSpace offers this service for servers running Windows 2000 or newer. We do not provide remote administration and monitoring services for desktops.
