Tier 1/Tier 2 Managed Services
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Device Monitoring
- Desktops
- Laptops
- Servers and Web servers
- Routers
- Exchange servers
- Firewalls
- Most IP-enabled device
Industry-standard protocols
- SNMP
- Log file analysis
- TCP/IP
- WMI
- Syslog/SNMP Traps
- ODBC
- EDF
IP Network Monitoring
- Ethernet Errors
- Traffic
- Bandwidth
- TCP
- SNMP
Operating System Monitoring
- Windows 95 to Vista
- Mac OS X
- SUSE and Redhat Linux
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Windows Network Monitoring
- Connectivity
- CPU
- Disk
- Disk Queue Length
- Event Log
- File Size
- Local IP
- Memory
- Patch Level
- Process
Email Monitoring
- Exchange Server
- IMAP
- POP
- SMTP
- SMTP Queues
Additional Monitoring
- Backup
- Citrix
- Firewall
- RAID controllers
- Local services
- Custom services available
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Resource Utilization
Antivirus, CPU Disk, Log Analysis, Memory, Process, Veritas,
Ethernet Errors, Generic SNMP, Server Hardware, SWAP, Traffic
Syslog & SNMP Traps
Firewall Services, Security Logs
WMI Metrics
Active Directory, CPU, Disk, Exchange, IIS, ISA, Memory, Patch Level, SQL, Process, Terminal Server, Antivirus
ODBC Metrics
General Database Tracking, Backup Exec 10
Asset Metrics
Asset Discovery, System Change, System Replacement, System Warranty
Tactical Operational Reporting
Tactical operations are supported through utilization, detailed status, capacity and event reporting. These reports provide a quick view into the history, availability or utilization of a device or service to support ongoing tactical operations.
